ALL ROOMS HAVE A SEA VIEW?
Yes, they all have front sea view except the "Superior Courtyard view" category.
WHY DO I HAVE TO GIVE OUT MY CREDIT CARD DETAILS WHEN BOOKING?
To secure your booking.
WHAT IS THE CANCELLATION POLICY?
You can cancel your booking for free up to 10 days before arrival.
ONCE THE BOOKING IS THROUGH, WILL I RECEIVE A CONFIRMATION FROM THE HOTEL?
Yes, you will receive a confirmation via e-mail.
WHICH CREDIT CARDS ARE ACCEPTED TO SECURE MY BOOKING?
Accepted cards: Amex – Visa – Mastercard -Diners – JCB.
IS IT SUITABLE FOR FAMILIES?
Yes, we have both suites and connecting rooms.
OUR CHILDREN WILL BE STAYING WITH US... FOR FREE?
It depends on the child's age. A cradle can be provided free of charge for children up to 3 years.
ARE EXTRA CRADLES OR BEDS AVAILABLE?
Yes, we have cradles and a sofa beds.
HOW CAN I GET TO THE HOTEL?
Here you will find more information.Position
WHAT IS THE CLOSEST AIRPORT?
Capodichino airport, Naples.
IS THERE ANY SHUTTLE SERVICE TO/FROM THE AIRPORT?
Unfortunately, no shuttle service is provided at this time.
IS THE HOTEL LOCATED IN SORRENTO CITY CENTRE?
Yes, it is. The hotel is a stone's throw away from the centre, yet in a tranquil and quiet area.
WILL I GET ANY ASSISTANCE AS IN ORGANISING EXCURSIONS AND GUIDED TOURS?
Yes, the hotel provides all guests with a concierge service. Email us - firstname.lastname@example.org.
IS THE STRUCTURE OPEN IN WINTER ALSO?
The structure is generally open from March to December
WHAT TIME ARE CHECK-IN AND CHECK-OUT AT?
Check-in 2 pm - Check-out 11.30 am
IS BREAKFAST INCLUDED IN THE RATE?
Yes, it is, always.
IS PRIVATE PARKING AVAILABLE?
Yes, paid parking
DOES THE FACILITY HAVE WI-FI?
Yes, free Wi-Fi
IS GLUTEN-FREE BREAKFAST AN OPTION FOR THOSE WHO NEED IT?
Yes, it is
IS THE STRUCTURE SUITABLE FOR FAMILIES?
Yes, it is
IS IT PET-FRIENDLY?
Yes, small size pets are allowed everywhere but common areas
DO YOU OFFER A TRANSFER SERVICE?
Yes, we do.
IT IS CHARGED SEPARATELY IS THE ACCESS TO THE BEACH FREE OF CHARGE?
Yes, it is. Beach towels, sun beds and parasols are also free of charge
IS THE CLUB LOUNGE SERVICE INCLUDED IN THE RATE?
Yes, it is for everyone, open from 10am to 8pm
WHAT TIME IS BREAKFAST SERVED?
From 7am to 10am
WHAT ARE THE RESTAURANT OPENING HOURS?
Lunch from 12pm to 4pm - Dinner from 7pm to 10pm
IS THERE A CLOSING DAY?
No, there is not
WHAT KIND OF CUISINE IS OFFERED?
WHAT SPECIALITIES SHOULD I EXPECT?
Local products are primarily used in our menus
IS A PERSONALISED MENU AN OPTION?
Yes, it is
IS THERE ANY MENU FOR PEOPLE WITH A FOOD INTOLERANCE?
Yes, there is
IS THERE A MENU FOR SPECIAL EVENTS?
Yes, there is, take a look here